Please call us to determine if we can provide service for a specific manufacturer.

It is recommended by the manufactures that preventive maintenance be performed a minimum of every 6 months or sooner.

No, the manufacturer's warranty covers manufacturer defects only.

Your ice machine does not come with a water filter unless you bought one as an option. Every ice machine should have a water filter to protect the ice machine from scale or mineral build-up. Plus it can increase the lifespan of the unit.

The size of the water filter will depend on the size of your ice machine. Sac Ice can help you determine the proper water filter size.

The manufacturer recommends that you replace the water filter every six months during preventative maintenance.

The manufacturer's warranty covers manufacturer defects only. Installation and maintenance-related issues are not covered under warranty.

Sac Ice can tell you what is under warranty with the manufacture name, model number, and the serial number of your equipment.

Our staff will help you determine what your best option is for the location of your ice machine. We can do a site survey at no charge.